Yes! Passengers traveling with their children need to purchase separate tickets for their children.

Passengers also need to bring their own baby car seat and/or toddler booster seat as we do not provide them. It is required by law for children within a certain weight and height.

Boarding will be denied without a proper car seat/booster seat on day of travel.

Please check our website for pricing for your intended travel dates. Prices can vary based on holiday dates, and when the shuttle is reaching maximum capacity. Any promotional/sale price is only valid for online booking.

All online reservations are guaranteed seats and take priority over walk-in passengers. In the event that we sold out of seats, walk-in passengers will be cancelled without notice and seats will be made available to online reservations.

Only cash/Zelle payments are accepted for walk-in passengers; no credit card payments will be accepted in person. Cash price starts at $45.00 one-way; prices can vary depending on the locations and the current online prices.

We can accept credit card payments over the phone if you have booked with us prior through our online reservation system. Over the phone booking will be charged the same price as cash payment.

A service fee of $5 will be applied to all credit card payments. This fee is charged per transaction. The service fee is non-refundable in the events of reservations cancellations (in addition to cancellation fee).

Credit card charges under $45.00 will have a $5.00 fee.

We reserved the right to cancel any reservations in the event of a system error and/or pricing errors. The reservation will not be processed and customers will need to repurchase their tickets.

No. We do not require passengers to print out their tickets/confirmation email.

Passengers can check in with the exact same name they booked with and the order number.

Passengers can also show the confirmation email from their phones.

All of our vehicles are Brand New Ford Transit XLT High Roof. There is no restroom on board. The maximum capacity per shuttle is (14) fourteen passengers.

The seating arrangement is the first to come the first pick. If customers would like to reserve a specific seat, please notify the office at the time of booking (either over the phone or leave a note when booking the ticket.)

An additional fee of $5.00 will apply for each seat reserve, once the request has been made by the passengers, the fee will be due regardless if the shuttle is at full capacity. This is to ensure fairness for all passengers that arrived early at boarding. Not all seat reserve requests are guaranteed, it is based on availability.

The front seat is currently not available; the front seat is only available when the shuttle is at full capacity.

We do not allow pets.

Service animals are allowed.

Service animals as defined by the ADA and under the state disability laws are permitted. Any other live animals, including but not limited to, pets, emotional support animals, therapy animals, and animals used for demonstration are prohibited. Angel City Connection reserves the right to exclude service animals if they pose a direct threat to the health and safety of other customers (i.e. aggressive behavior, not housebroken, or handler cannot control animal).

Any passengers that are found to hide their pets while onboard the shuttle will be drop off at the next closest stop and their ticket will be forfeited; if it is a round trip ticket, the return portion of the ticket will also be cancel and forfeited. Angel City Connection will not be responsible for the remainder of their trips after their drop off and reserve the right to refuse service on future bookings.

We do not provide parking. We suggest passengers plan in advance for their vehicles parking prior to their trips.

Yes!

The predetermined route goes as follows: Gardena, Long Beach, Old Town San Diego, and CBX to end.

Also, the reverse predetermined route goes as follows: CBD, Old Town San Diego, Long Beach, and Gardena to end.

Our vehicles are not handicap accessible. Although not required, if you are in need of any type of accommodation, please let us know when making the booking. This will greatly help us to provide you with the best possible trip with us!

Passengers are advised to keep all valuable personal belongings in their person at all times. Angel City Connection is not responsible for any items left inside our vehicle after passengers have departed the bus at their arrival. Any items and luggage left in the bus, if found, has to be claimed and picked up by the passengers by the next bus departure. After which, all unclaimed items and luggage will be disposed of. Angel City Connection will not be responsible for the lost and found items and any contents inside the luggage after it has been disposed of.